Light and shadow Post service item details

I. Returns

1. Return period: the buyer in the receipt of goods from the date of three days to support the return of no reason

2. Return support conditions: the goods are intact (see below for good standards).

3. Return process:

① application time: Buyers need to confirm the receipt of goods within 3 days from the date of receipt (in accordance with the logistics signed the next day 0 o'clock calculation time, full 72 hours for 3 days) to apply;

② Freight Description: The seller's own commitment to provide no reason to return service goods, the buyer in the form of no reason to return or refuse to sign, round-trip shipping costs are borne by the buyer; if it is the quality of goods and damage, the goods received and the mall described the discrepancy caused by the return, return costs should be

4. Other Notes: ① Application for refund amount only to the price of the goods actually paid by the buyer, ② Buyer's compensation application in formal compliance with the relevant laws and regulations;

Ii. replacement

1 Replacement period: the buyer in the receipt of goods on the date of seven days to support an unjustified replacement;

2 Replacement support conditions: ① merchandise intact (see below); ② apply for a replacement goods, only support the same price of goods or more than the prices of purchased goods (price difference buyers need to be filled)

3. Replacement process:

① application time: Buyers need to confirm the receipt of goods within 7 days from the date of receipt (in accordance with the logistics signed the next day 0 o'clock calculation time, full 168 hours for 3 days) to apply;

② Freight Description: The seller's own commitment to provide no reason to exchange goods, buyers in the form of a replacement, round-trip shipping costs are borne by the buyer; if it is the quality of goods, received goods and mall description does not match the resulting replacement, freight charges should be borne by the seller;

4. Other Notes: ① Application for refund amount only to the price of the goods actually paid by the buyer, ② Buyer's compensation application in formal compliance with the relevant laws and regulations;

Product Good standard:

1. The buyer shall ensure that the returned goods and the related (attached) pieces (such as the tag, instructions, three packs of cards, the rest of the certificate, etc.) complete, and maintain the original quality, function, no damage, contaminated, scratch anti-counterfeiting, generate activation (authorization), and so on, there is no difficult to restore the original appearance of the use of traces, unreasonable use of personal data traces.

2, the packaging of goods as an integral part of the merchandise, should be complete when returned, no serious damage, contaminated.

3, gifts lost or damaged, the loss of invoices does not affect merchandise returns. Loss of gifts damaged or lost for discount treatment, invoices lost by the buyer to bear the corresponding tax.

"Outside packaging" means: The original packaging of manufacturers (the smallest sales unit), excluding merchants or logistics two times packaging;